Hello,
I know this has been asked many times by a bunch of other people. But, all my taxes are done and ready to transmit. Yet, when I click e-file turbotax just gives me the error saying that it could not transmit and nothing more. I've been through 3-4 support calls and they all give me the same stupid generic answer: clear your cookies, try a different browser, etc or try again in a few days which I've done so many times.
It's been 2 WEEKS since my taxes have been ready to e-file and every time support has NO IDEA what to do besides the generic answers. After running through the same stupid steps support goes through, they give up and say to "Call us back tomorrow and we can file it for you." When I call back and tell them to file, they INSIST on walking me through the same stupid steps during the screen sharing session. TurboTax has already charged my card for the fees and I STILL CANNOT FILE.
I HIGHLY suspect the issue is that TurboTax is choking out on generating the full return when I have 3K+ trading transactions (I was day trading all last year). Before I had put in my crypto transactions, it had no issues generating my tax forms. After adding my thousands of crypto transactions, it then chokes up and results in this bug
PLEASE SOMEONE ON THE TECH SIDE, PLEASE LOOK AT MY ISSUE. I do not want to walk through the same steps with call support who insist I clear my cookies and try a different browser when I know this is not the issue.
