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Get your taxes done using TurboTax
If you are using TurboTax Online, the most likely reason for a blank screen, buttons that don't work, or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser. You can select from Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and more. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons. Or you can clear the cache and cookies in your current browser. Click this link for a TurboTax Help Article Clear cache and cookies
If you are using the Turbo Mobile App, try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.
To enter SSA -1099 in TurboTax Online, please go to:
Click on Federal on the left toolbar
Click on Wages and Income on the top
Scroll down to Retirement Plans and Social Security and click on Show More
Click on Start or Revisit for Social Security (SSA-1099, RRB-1099)
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