I have been using TurboTax for over a decade with no issues, but I am also having the issue entering W-2's. (That's as far as I made it before I gave up.) I found this thread before I called tech support and referenced it many times on the phone with them to convey it wasn't just me. Everyone is right that they are not acknowledging the issue is with their software. Both my computer and software are updated. I have spent over 4 hours in two calls on the phone with tech support. They remoted into my computer on two separate occasions and saw the issue for themselves. They had me install the software on a second computer to verify it still happened. They also had me uninstall the CD version and download from their site - same results. After all that, I received an email a day later saying they researched the issue and could not replicate the issue on Turbo Tax ONLINE!! When I called back to tell them it was not the online version, after another hour and half, their resolution is to have me use the online version. However, it requires an online coupon code plus a refund to get me back to the price I paid for the CD version.
