If you did not receive the amount for the third stimulus payment, the IRS may think that you were already issued the third stimulus payment. Is that what the communication from the IRS states?
At your IRS online account, you can find whether a payment was issued to you that you did not receive. You can also find this information on your tax transcript.
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.
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