Me too! I have used turbotax since floppy disk days and it has NEVER EVER EVER been this awful. I feel that I deserve a full refund and free filing --- or a sister program from a different company that will import past turbotax information. Intuit, you will lose a LOT of lifetime and especially new customers if you cannot figure it out. Support has been ZERO help. They have no idea. Actually suggested it was the cd from Costco AFTER I UNINSTALLED THE PROGRAM AND DOWNLOADED IT FROM THE LINK SUPPORT GAVE ME!!!! Completely unacceptable. I lost an entire day that I was going to devote to working on taxes and missed work as well AND ONLY GOT THREE w-2 FORMS FILLED OUT!!!! Out of my three support calls two hung up --- one after 31 minutes the other after 40 and EVEN THOUGH THEY HAD MY NUMBER THEY DID NOT CALL BACK!!!! I'm pretty miffed and feel that it will take a LOT now to keep me as a customer.
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