@monkeylingo wrote:
Same TT problem for the 2021 tax year software. I called TT and got a person that was nice but unknowledgeable and disconnected the call after saying she was going to ask tier 2 for help...
TT, why are you presenting yourself as dishonest, incompetent, and ripping off customers?
I'm sorry you got disconnected, but this is mainly a user community forum, not a direct route to TurboTax Support. You can phone TurboTax Support back, tell the answering agent you were disconnected while being transferred to Tier 2, and ask for Tier 2 or Supervisor help. Or scroll up a bit in this thread, and you'll see one of my answers on how you can reach Intuit Corporate if you want to enlist aid at that level and/or submit a complaint about the license code situation.
