jdhenrichs
Returning Member

Get your taxes done using TurboTax

I have encountered this exact same problem with the exact same error:  IND-032-04, with our Federal e-File being rejected 3 times yesterday (03/14/2022).  Tried to get customer support but they said the only way that they could help me was to screen share to my Desktop computer.  Really??  I am highly security conscious and do not under any circumstance allow remote access to my computer from anyone.  They, TT customer support, do not even seem capable of identifying the problem based on the error code IND-032-04.

 

So, if I can use last year's (2020) PIN to verify my wife's identity, please explain exactly how to do that.  The only option that is presented to me by Turbo Tax Deluxe is to enter my wife's prior year AGI.  Thanks