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DId you ever have a mortgage forgiven or did you pay it in full? If you have full access to your transcripts see if their is a 1099 received by the IRS from them, normally 1099's are not yet in the IRS database yet. They may have bought your mortgage at some point so it may be legit. Last 4 may be correct. Loan forgiveness may not be on your credit report, means nothing as they may not have been the lender but bought it after the fact. I would contact the police to be safe and see if they would contact them, possibly they may say who to go to, as you don't want to be contacting the company to find out they are looking to get more of your information and this is just a phishing scam. It is next to impossible to reach the IRS and/or get a transcript, they are completely behind. I've been trying for weeks to get through myself and to get my own transcript as I'm missing some files. At this point. If you never had any loan forgiveness, I'm betting this is just a scam. Authorities first is safest bet though. So horrible how this world has become targeting innocent people daily.
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**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.