While I was attempting to import from Schwab, Turbotax locked up and I had to close Schwab's website and Turbotax. When I attempted to reopen Turbotax, it would not open. It gives the message of, "Standby while we make sure everything is up to date", and then that disappears and nothing else happens with Turbotax. I spoke to a Turbotax rep for over an hour. She could not resolve the problem and gave me a new subscription to download Turbotax from, after removing the previous application from my computer. The end result of the new subscription is exactly the same as my first. I've removed and reinstalled Turbotax more than a dozen times with the same results. Turbotax's fix is to do my taxes on their website and they gave me a code to pay for doing it that way. I am not comfortable doing it that way. I have also been to the Apple store and they attempted everything they knew of with no positive result. The computer is completely up to date with no problems. I would not recommend that anyone attempt to import from Schwab using Turbotax. I'm out of ideas.
