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Paid for deluxe online but it wants to charge me for premium
I paid for deluxe online, but now it's wanting me to pay for Premier... yet, I don't have anything entered that warrants the upgrade. How do I get this rectified? I talked to someone at customer service yesterday for an hour and she had difficulty getting approval for a "service code" to forgo the additional fee for Premier. She is supposed to call me back today when her shift starts. Ugh! Any ideas???
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March 14, 2022
10:03 AM