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It has been 3-5 business days per the email and I have yet to receive this refund/nor does my banking institution see anything about it on their end. I was advised by your phone Customer Service representative I would need to wait 30 days from the date I received the email to receive the refund eventhough it states otherwise IN the email. What gives? Please escalate this within my TurboTax account and have it rectified. Thanks!