Hi @katrina,
Thanks for the reply.
I have done all that!
Did you even read my post stating that before sending the Intuit canned response?
I am sure you are trying your best, but Intuit needs to fix this so everyone with this problem can file on time. Really, if you can't get into the program, you can't even file for an extension!!!! You could extend my installs past 5 so I can file, as the only real fix right now is to re-install after every TTax program update.
Regards.
