If you go through TurboTax from beginning to end, you will get the Child Tax Credit (and advance payments) questions in the Deductions and Credits - You and Your Family section. Most people that do not have dependents will skip this section. TurboTax forces you to answer these questions in the review area only if you skipped over that section when you prepared your return.
There are people who claimed dependents in 2020 but are not claiming those dependents this year. They may have received advance payments for the dependents they claimed in the previous year. They may have to pay some of that back, maybe not. Worst case scenario, you received a payment, don't have to pay it back but did not enter it - if that happens, you are looking at a very long delay in processing. To prevent tax returns being filed without this crucial piece of information and the long delays that will trigger, TurboTax requires everyone to answer those questions. @jdelmonte
Child Tax Credit Info Center
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