This work around worked for me:
Login to Turbotax online
Click Wages and Income : as if you are completing your tax return through the online web portal
Click on Dividend and answer yes i have dividend
It should bring you to the screen
Let's import your tax info
From here search J.P : click on J.P Morgan Securities
Don't fill the info of your USER ID and Password here unless you plan to use the online. Instead click on the now available Hyperlink Get Your Identification Code.
Use this hyperlink to get the code and fill it on your Turbo Tax program.
Hope this works for you
