This is good advise. I struggled for almost 2 hours searching all the "google" articles on this issue....between administrative name and PW requirements...to TurboTax just simply not allowing me to access my 85% done return. This is f....king insane! Who thought this was a good software feature.
my experience - turn off your computer power (I'm on a MACbook Pro). Power pack up. THEN - disconnect your physical internet connection OR kill your WiFi connection - whatever feeds you computer internet. Then you can access the TurboxTax saved file. No request for updates!.... and you are back to where you left off.
I haven't had this issue in 8 years - until this 2021 return. I will likely not use TurboTax again because of this "feature".
