@ jmann1115 asked: "Who is TPG...?"
TPG (or SBTPG) is Santa Barbara Tax Products Group, which is an intermediary company that initially receives one's Federal refund if one chose to pay any TurboTax fees out of a Federal refund.
If you used that payment method to pay TurboTax fees, the IRS first sends the Federal refund to an intemediary bank where the fees are subtracted. Then that bank sends the rest of your funds to your bank account (or card) in a second direct deposit. SBTPG (aka TPG) is the company that administers that process. There is a 39.99 service fee when using that payment method (44.99 for California filers.)
If you paid TurboTax fees by that method, you can lookup your refund at SBTPG's website using their tool. It should show you how much they received from the IRS, and how much they took out for fees.
To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
If the IRS lowered your refund, they should send you a letter in about 3 weeks or so explaining why, and itshould include steps you can take if you disagree with them.
If you have a state refund, it comes separately and does not go through SBTPG.
