starloop
Returning Member

Removed from full service

I've been trying to file my return for a while. Among complex situations and advising which was inconclusive , I decided to upgrade to full service. After a few conversations with my expert, I got a message notification from my tax expert and when I logged in, I saw I was removed from full service and had to start again. I never got to read the message because I was removed. Has this ever happened to you? TurboTax was great for me on the last few years, but this year it has been issue after issue.