I was able to get a clean install with the image provided by Intuit by deleting the 2020 Turbo Tax program. I knew it was a clean install as it request the license code and didn't have the screen that showed it was purchased from Amazon offering Quicken (this is how I purchase TT). The clean install also has a glacial response to the Menu bar so the problem remains. What do we do? Call them every day with the case number?
