The service, or rather lack of service, I've received is ridiculous. I've spent hours on the phone and online with turbotax to no avail. My taxes were incorrectly computed due to a serious error within the turbotax system. I want my money back so I can have another service, like Jackson Hewitt, process my taxes correctly. I will NEVER use turbotax again and have showed everyone I know the errors which cost me my refund.
