Get your taxes done using TurboTax

I'm having the same issue.  Using a desktop with Windows.  Jump to is also blank.  I've tried uninstalling and reinstalling.  Still blank.  This is the second year I've had this issue with Turbo Tax.  I don't think I'll use the download option anymore to purchase TurboTax.  I'm wondering if that is the problem.  I never had it when I did a CD version.