I agree! try getting a refund! the only reason I went to TurboTax was they had Chase Investments as one of their partners, started looking into the problems on 2/17, on 2/24 I submitted a refund request, was to have received an email notifying me that the request was received, never did, but of course I received the usual "your case has been resolved" email. Checked back yesterday, the case has been closed, called and spoke to representative, by closed what does that mean? Am I getting a refund??
