Thanks for your reply, Dan. After I paid for the service 3 days ago, a tax preparer called me with questions and asked me to upload all the relevant documents on the TurboTax - Documents tab. He had said that an expert would get in touch with me in a few hours, but it has been 3 days, which is why I am posting here.
There are no notes from my full-service expert on logging in (Next Steps section). I have not received any email from anyone either. There is a 'Tax Experts' tab, where I can send a message, but no one has replied to my messages there as of yet.
May I ask how long it would take for someone to get assigned since the tax preparer did say 'a few hours'? Or if someone is assigned, how long would they take to reply or provide me with any details?
