I did try to get an actual employee to help me, none of the community stuff. NO ONE DID.
IT IS WATER UNDER THE BRIDGE AS I HAVE MAILED MY 2020 RETURN TO THE IRS. I JUST AM TRYING TO SAY WHEN YOU CALL, NO ONE KNOWS WHAT YOU ARE TALKING ABOUT. WHEN YOU GO TO LIVE CHAT, AGAIN NO ONE KNOWS WHAT YOUR TALKING ABOUT OR TRYING TO ACCOMPLISH.
NOT ONE PERSON ON PHONE OR ONLINE SAID "HEY MIKE, LETS VERIFY YOUR ACCOUNT. OK I FOUND IT. SO NOW WE WILL SEND YOU A LINK THAT WILL ALLOW YOU TO DOWNLOAD PROGRAM". SO STOP SAYING IT IS POSSIBLE WHEN CLEARLY WHEN YOU TRY AND REACH A ACTUAL, LIVE, PERSON WITH SOME KNOWLEDGE THEY CAN'T DO IT. PERIOD.
