No help from online chat to reset my 2020 return. Everyone says "turbo tax" will reset your 2020 return system for you, but unfortunately it is not true. I made several attempts to have someone, a real person, at TT do this for me. All I got was run around. I paid for small business return with state of North Carolina and had to do it all myself.
This has been a terrible experience for a 8 plus year customer. Now I am about to complete returns for 2021 and am seriously considering going else where. Paid about $300 last year for nothing.
