Thank you for the information. I tried to follow the procedure, but it was not possible.
When I clicked on the Contact us link, it only had the phone number [phone number removed]. I could not follow steps 2 or 3 because there was no way to select a product.
I phoned the number above. It said since I was using free Turbo Tax, I had to pay ~$29 for help. Not true I have Turbo Tax CD/download that I paid for.
