What is going on at Intuit with the "&&" fix and e-mail typos.

I'm really getting frustrated that the only thing preventing me from e-filing and getting my refund is this "&" issue.... and what's up with these e-mail updates from Intuit?? This is a copy and paste from the latest one. Not very professional with the errors.  Were instead of We're...  well instead of will?

 

Dear TurboTax customer,
Thank you for being patient while we investigate your issue.
We’re still working on a solution and we’ll send you an email once a fix is in place.
Thank you for being a TurboTax customer.

Sincerely,
TurboTax