I am using the download version of TT deluxe. I am almost all the way through it but now I am stumped and need help that I haven't been able to get through the live community forum. I decided to pay the extra and use the Live Help but found out I couldn't since I have the downloaded version of TT Deluxe. I can only use live help if I am using the On-Line version. First of all, is there any way I can get personal help? Second, reading comments about the On-Line version, I see a lot of people are not getting their total refund due to "hidden" fees and bank charges. What is with this?
