Get your taxes done using TurboTax

SOLVED for me: Call [phone number removed] and ask for the FINANCE DEPT. There was  a freeze/hold placed on your account.  Verified addresses in the intuit account.   For me that is bogus street address 123 Main St.  My CIty, My State, My ZIP  all xxxxx-xxxx numbers (include the extension)  Waited 30 minutes and then i was able to process.    THEN take the Check box off and enter my billing address to match the intuit account.  Everything processed and was accepted.

 

  Key point the Billing address for your CC must match that listed in the Intuit Account Set up.  If you don't update the Intuit Account info with the CC billing info, the system will fail, and enough attempts will apply a hold to your account, that only the finance department can remove.   Turbo Tax support can provide the finance dept number.  

-I did have to enter the turbo tax number several times before getting past the tele-offers. 

View solution in original post