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Having the exact same issue. Spent 5 hours on the phone with 3 different reps. Last rep tried to gaslight me and say my normal contribution to my roth counted as emergency withdrawal. (The reps supervisor who of course wouldn't get on the phone themselves) The form is not listed to delete. It just shows up tacked on when you look a the printed forms. 2nd rep escalated the issue but then I get an email saying case is closed. Of all the years I've spent with TT this may very well be my last.