Dkfuji
New Member

Get your taxes done using TurboTax

Yes. I have the same issue. This is just unacceptable. 15-20 minutes to enter just one W2G. I spent 2 hours on the phone with customer service with no solution. I did everything suggested while the rep was online watching my account and entry. She still has no answers. Don’t bother with the cache and cookies crap. It doesn’t work neither does rebooting or downloading a completely new registration number. Nothing works. Fix this mess Intuit. I will be looking for a different product for 2022. 

BTW, I have been a loyal customer for over 20 years. Don’t tell me it’s not your program. It most certainly is. Fix it or lose another customer.