@amandachristinexo
The transcript and dates provided by the IRS are estimates. TurboTax is unable to confirm when the IRS will issue your paper check refund. Since it has been longer than 21 days since you have received your refund, please see this Help Article for more details. You can also reach out directly to the IRS using the details below:
IRS
IRS: 800-829-1040
Hours: 7 AM - 7 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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