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Get your taxes done using TurboTax
My problem remains the same. This must be a TurboTax Premier problem and they have not addressed the issue. And how do they find out about this issue is unknown to me. When I uninstall TT it does not wipe the registry of the old license key. I know this because I used a new cd to reinstall but it does not ask for a new license code. I have been through this process 6 plus times so I know the routine. I believe when you open the software and it checks for updates you are now linked to a TT server and it controls but you think you are on your desktop.
I have spoken with either 4 or 5 support staff and they cannot help. One responded that TT knows there is a problem and can I hold off to March 18 to file and they will email me a fix. He said there was an announcement on the afternoon of March 4 about this problem. Another TT support person agreed, said she found the announcement and stated it was a TRANSMISSION PROBLEM IF YOU HAVE STOCK TRANSACTIONS OF $5,000 OR MORE. I asked for the announcement number and more details and it was not given. Is this so? I have no idea but I do know TT has a problem and it is affecting me greatly in trying to do my taxes and with no help in site. You try calling the support line.