I need to file an amended return for 2020 and am having the same problem as everyone else. I purchased TT at Costco and lost the box with the activation code. I spent an hour talking to 2 different TT customer support people who basically just read off the website and told me I should have saved the box in a safe place....thanks for the tip buddy! I clearly purchased the software and had e-filed my returns with it. Why can't they just provide me with an activation code? I've been using TT for 15 years and this is really unacceptable customer service. I've also never dealt with any software that requires an activation code at each use.
One solution I may have is to purchase TT again and then return it within 60 days.
Has anyone been able to get an activation code from Intuit if TT was purchased from a 3rd party?
