I have the exact same issue CD Turbo Tax Home and Business edition and funny same state AZ. Not able to downloaded. Spent 4 hrs with technical support last night and she was very helpful but we got cut off around midnight and everything we tried did not work. From the state cleanup file which was for 2020 not said 2021 to uninstalling and re-installing multiple times. Next step was for me to try to download a new version from the website but that is when we got cut off so don't have the new link and/or program code if this is the next step. Calling technical support now awaiting more help.
Does anyone else have a solution.
