vsmktm03
Returning Member

Get your taxes done using TurboTax

I had the same issue and you can see read all my previous postings and the impasse  I had reached.

Anyway last week TT2021 simply quit - i.e it would start and say its going to update and then vanish.BTW this has happened to me in the past and I simply did what I did then, but the results this time were different.

So I uninstalled TT21 , went back to my Amazon SW area and re-downloaded and reinstalled, and lo and behold this time the state portion came in without any hick up, and , touch wood, so far its been behaving , i.e every time Ive worked on the taxes, its gone back updated and done every thing as expected.

I cannot explain how it fixed itself this time - because I have done the same thing ( all my computer security settings were exactly the same) . So either TT fixed some thing or the Windows updates that came in recently or some thing that I will never figure out. But for now I just hope it doesn't fall apart again !