Get your taxes done using TurboTax

Are you using a satellite company for internet?  They can be too slow for Intuit.  Also try using a cord to attach your computer to the internet instead of WiFi.  As last resort try to transmit from another internet source.  Run speedtest.net to see what your upload and download speed it.  Upload needs to be at least 10 and download at least 5.  Connecting with a cord and turning off WIFI might be all you need to do,  Some people with slow or satellite have to go to a public place like a library or mall to get TurboTax to transmit.  I am only guessing.