I tried to use your online option. It says it cannot read my Turbo Tax information from last year...the same one I uploaded as a pdf from your site last year. So does that mean I have to reenter all my information?
I can't believe I am having this problem. Like I said: I swapped out my TurboTax CD with Staples; downloaded and uploaded and executed from my CD and your site a total of 8 times; used two different browsers and cleared all cookies etc. and every time I get the program download and desktop Icon but no popup from your end to enter my License Code.
As you suggested I talked to your Customer Support and they can't help me and told me to try entering my information on your website...BACK TO TOP.
