I was charged twice. No one would help. I was to told to file and pay for both and then request a refund for one. I was then told they could not assist with as to why. They stated,
“our Satisfaction Guaranteed policy only covers TurboTax CD/Download products.” |
Which when filing online through their website does not cover. So instead of paying $41.97 I was charged $160.97. Service is trash and their supposed backing of taxes done right is false. It’s only valid if you purchase the downloads. Screw them.
