I took have had an irritating problem importing data from Charles Schwab after many years of doing it successfully. Contacting TT was like talking to the air, and Schwab told me that they were first aware of the issue on Feb. 18th. I responded by saying that it has been a long time since Feb. 18th, and I hoped they were putting pressure on TT to get it straightened out. I will wait another week, and then I will request a refund of the TT program.
