Madame --
Perhaps the reason that I have gotten around this problem is that I have used the CD to install the basic software on both computers. We downloaded the three states (one is free, as you know) onto just one of the computers. I have had to go the download route to download the states onto my Mac. This turned out to be a major hassle this year, going through five TT agents. The first knew nothing about the process; the second gave me some login instructions, which didn't work; and it took three more calls to obtain the downloads. I would guess that the pandemic has reduced the TT supply of qualified agents.
All of this to enjoy the process of preparing tax returns?
GB
