- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
Hi Michelle, again I very much appreciate somebody from TurboTax helping me. I followed the steps you indicated below and the token number generated is 945185. Attached is the screen shot. Additionally, when I called customer service a few weeks ago, they said "This Chelsea...my supervisor is stating that the issue is known... and will be handled...but at this time we may have file a different way for you. print the return and mail it or wait until the situation is handled." The case number is [phone number removed]. I very much want to avoid having to figure out some other way of doing this, I want to do it through TurboTax as I have done for many years. It also helps me for future years because if I do it some other way, my tax return next year will also have problems because it won't have recorded this year's numbers. So it is important we find a way to fix this.