- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I am on MacOS Version 12.2.1 and get the same issue. I have cleaned the ~/Library files as posted. Rebooted and reinstalled multiple time with no luck. I am including the crash report.
It looks like there is a bug in the client of libdispatch. The lock is not owned by the current thread.
Can we please get this fix!
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: TurboTax 2021 [949]
Path: /Applications/TurboTax 2021.app/Contents/MacOS/TurboTax 2021
Identifier: com.intuit.turbotax.2021
Version: 2021.r20.081 (2021.r20.081)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-03-05 12:48:24.1657 +1100
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: 22214F97-C229-53BB-A8AD-8BA66C2BC59C
Time Awake Since Boot: 220 seconds
System Integrity Protection: disabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: [phone number removed]000001, [phone number removed]000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [949]
ID Vend/Dev
ad59 731f1002
Seconds Ago ID Type
190.0 ad59 Attach
Application Specific Information:
BUG IN CLIENT OF LIBDISPATCH: lock not owned by current thread
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x7ff812075536 _dispatch_gate_broadcast_slow.cold.1 + 23
1 libdispatch.dylib 0x7ff812046477 _dispatch_gate_broadcast_slow + 37
2 TurboTax 2021 0x1022fa8ec RedirectStandardErrorAndOutputToPrivateLogFile + 76
3 TurboTax 2021 0x101e342eb main + 27
4 dyld 0x106eb94fe start + 462
Thread 1:
0 libsystem_pthread.dylib 0x7ff8121fafec start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x7ff8121fafec start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: [phone number removed]000000 rbx: [phone number removed]99e060 rcx: 0x00007ff81207b4d1 rdx: [phone number removed]000000
rdi: [phone number removed]000000 rsi: [phone number removed]000000 rbp: 0x00007ff7be1af970 rsp: 0x00007ff7be1af968
r8: [phone number removed]000030 r9: [phone number removed]000003 r10: 0x00007f873f800000 r11: 0x00007f873f88da00
r12: [phone number removed]f343a0 r13: 0x00007ff7be1afa78 r14: [phone number removed]e342d0 r15: [phone number removed]f20010
rip: 0x00007ff812075536 rfl: [phone number removed]010216 cr2: 0x00007ff8539d4528
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 6
Thread 0 instruction stream:
48 89 0d 4b f0 95 41 48-89 05 74 f0 95 41 0f 0b H..K..AH..t..A..
48 8d 0d ab 5f 00 00 48-89 0d 34 f0 95 41 0f 0b H..._..H..4..A..
89 f8 48 8d 0d d2 5f 00-00 48 89 0d 22 f0 95 41 ..H..._..H.."..A
48 89 05 4b f0 95 41 0f-0b 48 8d 0d 82 5f 00 00 H..K..A..H..._..
48 89 0d 0b f0 95 41 0f-0b 89 f8 48 8d 0d a9 5f H.....A....H..._
00 00 48 89 0d f9 ef 95-41 48 89 05 22 f0 95 41 ..H.....AH.."..A
[0f]0b 89 f8 48 8d 0d cf-5f 00 00 48 89 0d e0 ef ....H..._..H.... <==
95 41 48 89 05 09 f0 95-41 0f 0b f7 df 48 63 c7 .AH.....A....Hc.
48 8d 0d db 5f 00 00 48-89 0d c4 ef 95 41 48 89 H..._..H.....AH.
05 ed ef 95 41 0f 0b 55-48 89 e5 41 57 41 56 41 ....A..UH..AWAVA
55 41 54 53 50 49 89 d5-48 89 f3 49 89 ff e8 f7 UATSPI..H..I....
44 00 00 48 8d 48 0c 48-8d 15 14 60 00 00 45 31 D..H.H.H...`..E1
Binary Images:
0x7ff812043000 - 0x7ff812089fff libdispatch.dylib (*) <67d92c93-aa68-34c2-964b-23e8a8d32098> /usr/lib/system/libdispatch.dylib
0x101d50000 - 0x103c6afff com.intuit.turbotax.2021 (2021.r20.081) <9035f6de-3b56-3b4c-a56d-d166fb27abc1> /Applications/TurboTax 2021.app/Contents/MacOS/TurboTax 2021
0x106eb4000 - 0x106f1ffff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld
0x7ff8121f9000 - 0x7ff812204fff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=281.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=281.0M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 96.0M 1
Kernel Alloc Once 8K 1
MALLOC 54.1M 18
MALLOC guard page 24K 5
MALLOC_MEDIUM (reserved) 120.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.0M 3
Stack 9232K 3
VM_ALLOCATE 8K 2
__DATA 31.8M 511
__DATA_CONST 28.1M 310
__DATA_DIRTY 1569K 202
__FONT_DATA 4K 1
__LINKEDIT 680.5M 37
__OBJC_RO 81.8M 1
__OBJC_RW 3136K 2
__TEXT 504.4M 525
__UNICODE 588K 1
dyld private memory 2048K 3
mapped file 31.6M 4
shared memory 208K 11
=========== ======= =======
TOTAL 1.7G 1643
TOTAL, minus reserved VM space 1.5G 1643
-----------
Full Report
-----------
{"app_name":"TurboTax 2021","timestamp":"2022-03-05 12:48:24.00 +1100","app_version":"2021.r20.081","slice_uuid":"9035f6de-3b56-3b4c-a56d-d166fb27abc1","build_version":"2021.r20.081","platform":1,"bundleID":"com.intuit.turbotax.2021","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2.1 (21D62)","incident_id":"429EDDEE-1B0F-42C8-A026-5D1EB1C765D4","name":"TurboTax 2021"}
{
"uptime" : 220,
"procLaunch" : "2022-03-05 12:48:23.2414 +1100",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacPro6,1",
"procStartAbsTime" : [phone number removed],
"coalitionID" : 813,
"osVersion" : {
"train" : "macOS 12.2.1",
"build" : "21D62",
"releaseType" : "User"
},
"captureTime" : "2022-03-05 12:48:24.1657 +1100",
"incident" : "429EDDEE-1B0F-42C8-A026-5D1EB1C765D4",
"bug_type" : "309",
"pid" : 949,
"procExitAbsTime" : [phone number removed],
"cpuType" : "X86-64",
"procName" : "TurboTax 2021",
"procPath" : "\/Applications\/TurboTax 2021.app\/Contents\/MacOS\/TurboTax 2021",
"bundleInfo" : {"CFBundleShortVersionString":"2021.r20.081","CFBundleVersion":"2021.r20.081","CFBundleIdentifier":"com.intuit.turbotax.2021"},
"storeInfo" : {"deviceIdentifierForVendor":"75F46438-2780-5058-9ECC-00965AABB680","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.intuit.turbotax.2021",
"crashReporterKey" : "22214F97-C229-53BB-A8AD-8BA66C2BC59C",
"sip" : "disabled",
"externalGPUInfo" : "ID Vend\/Dev\nad59 731f1002\nSeconds Ago ID Type\n 190.0 ad59 Attach\n",
"isCorpse" : 1,
"exception" : {"codes":"[phone number removed]000001, [phone number removed]000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"},
"termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":949},
"asi" : {"libdispatch.dylib":["BUG IN CLIENT OF LIBDISPATCH: lock not owned by current thread"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":17578,"instructionState":{"instructionStream":{"bytes":[72,137,13,75,240,149,65,72,137,5,116,240,149,65,15,11,72,141,13,171,95,0,0,72,137,13,52,240,149,65,15,11,137,248,72,141,13,210,95,0,0,72,137,13,34,240,149,65,72,137,5,75,240,149,65,15,11,72,141,13,130,95,0,0,72,137,13,11,240,149,65,15,11,137,248,72,141,13,169,95,0,0,72,137,13,249,239,149,65,72,137,5,34,240,149,65,15,11,137,248,72,141,13,207,95,0,0,72,137,13,224,239,149,65,72,137,5,9,240,149,65,15,11,247,223,72,99,199,72,141,13,219,95,0,0,72,137,13,196,239,149,65,72,137,5,237,239,149,65,15,11,85,72,137,229,65,87,65,86,65,85,65,84,83,80,73,137,213,72,137,243,73,137,255,232,247,68,0,0,72,141,72,12,72,141,21,20,96,0,0,69,49],"offset":96}},"threadState":{"r13":{"value":[phone number removed]760},"rax":{"value":0},"rflags":{"value":66070},"cpu":{"value":2},"r14":{"value":[phone number removed],"symbolLocation":0,"symbol":"main"},"rsi":{"value":0},"r8":{"value":48},"cr2":{"value":[phone number removed]744},"rdx":{"value":[phone number removed]27936},"r10":{"value":[phone number removed]728},"r9":{"value":3},"r15":{"value":[phone number removed],"symbolLocation":0,"symbol":"dyld4::sConfigBuffer"},"rbx":{"value":[phone number removed]},"trap":{"value":6},"err":{"value":0},"r11":{"value":[phone number removed]824},"rip":{"value":[phone number removed]414,"matchesCrashFrame":1},"rbp":{"value":[phone number removed]496},"rsp":{"value":[phone number removed]488},"r12":{"value":[phone number removed],"symbolLocation":0,"symbol":"_NSConcreteStackBlock"},"rcx":{"value":[phone number removed]889},"flavor":"x86_THREAD_STATE","rdi":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":206134,"symbol":"_dispatch_gate_broadcast_slow.cold.1","symbolLocation":23,"imageIndex":0},{"imageOffset":13431,"symbol":"_dispatch_gate_broadcast_slow","symbolLocation":37,"imageIndex":0},{"imageOffset":5941484,"symbol":"RedirectStandardErrorAndOutputToPrivateLogFile","symbolLocation":76,"imageIndex":1},{"imageOffset":934635,"symbol":"main","symbolLocation":27,"imageIndex":1},{"imageOffset":21758,"symbol":"start","symbolLocation":462,"imageIndex":2}]},{"id":17582,"frames":[{"imageOffset":8172,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]},{"id":17583,"frames":[{"imageOffset":8172,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : [phone number removed]280,
"size" : 290816,
"uuid" : "67d92c93-aa68-34c2-964b-23e8a8d32098",
"path" : "\/usr\/lib\/system\/libdispatch.dylib",
"name" : "libdispatch.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : [phone number removed],
"CFBundleShortVersionString" : "2021.r20.081",
"CFBundleIdentifier" : "com.intuit.turbotax.2021",
"size" : 32616448,
"uuid" : "9035f6de-3b56-3b4c-a56d-d166fb27abc1",
"path" : "\/Applications\/TurboTax 2021.app\/Contents\/MacOS\/TurboTax 2021",
"name" : "TurboTax 2021",
"CFBundleVersion" : "2021.r20.081"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : [phone number removed],
"size" : 442368,
"uuid" : "7de33963-bbc5-3996-ba6e-f1d562c17c95",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : [phone number removed]328,
"size" : 49152,
"uuid" : "ee564342-d8f2-396d-b642-40092cf34d82",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
}
],
"sharedCache" : {
"base" : [phone number removed]296,
"size" : [phone number removed],
"uuid" : "5c9ff5db-8827-329a-8a37-2483935a9ea1"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)\nWritable regions: Total=281.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=281.0M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nDispatch continuations 96.0M 1 \nKernel Alloc Once 8K 1 \nMALLOC 54.1M 18 \nMALLOC guard page 24K 5 \nMALLOC_MEDIUM (reserved) 120.0M 1 reserved VM address space (unallocated)\nSTACK GUARD 56.0M 3 \nStack 9232K 3 \nVM_ALLOCATE 8K 2 \n__DATA 31.8M 511 \n__DATA_CONST 28.1M 310 \n__DATA_DIRTY 1569K 202 \n__FONT_DATA 4K 1 \n__LINKEDIT 680.5M 37 \n__OBJC_RO 81.8M 1 \n__OBJC_RW 3136K 2 \n__TEXT 504.4M 525 \n__UNICODE 588K 1 \ndyld private memory 2048K 3 \nmapped file 31.6M 4 \nshared memory 208K 11 \n=========== ======= ======= \nTOTAL 1.7G 1643 \nTOTAL, minus reserved VM space 1.5G 1643 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "607844aa04477260f58a8077",
"factorPackIds" : {
"SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a"
},
"deploymentId" : [removed]
},
{
"rolloutId" : "60da5e84ab0ca017dace9abf",
"factorPackIds" : {
},
"deploymentId" : [removed]
},
{
"rolloutId" : "602ad4dac86151000cf27e46",
"factorPackIds" : {
"SIRI_DICTATION_ASSETS" : "61fb0e87c773c43cde3bb80e"
},
"deploymentId" : [removed]
},
{
"rolloutId" : "601d9415f79519000ccd4b69",
"factorPackIds" : {
"SIRI_TEXT_TO_SPEECH" : "621d4d11f441df278b2334c9"
},
"deploymentId" : [removed]
},
{
"rolloutId" : "5ffde50ce2aacd000d47a95f",
"factorPackIds" : {
},
"deploymentId" : [removed]
},
{
"rolloutId" : "5fc[phone number removed]05b4e9ae0",
"factorPackIds" : {
},
"deploymentId" : [removed]
}
],
"experiments" : [
]
}
}