Great information but has been broken for 3 years for MS StockPlan Connect for certain companies. This thread has documented what the issue and started when MS started migrating individual with some companies to an updated interface. I think they started with Cisco and Apple. The list every year grows on which companies are migrated and no longer works on import. It started with your login information isn't correct so Turbotax said change your username and password so it conforms to a certain length and no special characters which I always thought strange since our IBM account was able to import up until this year. Now the message is even more generic, General Error. Unless you actually investigate with appropriate information based on company TT and MS will never understand what the real issue is.
Interesting enough, I decided to retry and got a different message.
Maintenance Notification from Morgan Stanley StockPlan Connect
The 1099 import service for Morgan Stanley Stock Plan Connect is currently unavailable. Please try your import again later.
Please try again on Monday, 07 March 2022 at 09:00:00 PT
Maybe someone will actually fix it before it opens up again but I don't have any confidence that it will.
Until then we have been stuck manual entering in our 1099-DIV and 1099-B which is rather frustrating. Do you actually test the imports with your partners prior to releasing each year?
