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Get your taxes done using TurboTax
Hi,
I followed your advice last night of just going ahead to file, without "fixing" all the errors. When I got to the file step, Turbotax would not let me file. It give me a message
Your transmission didn't go through We could not e-file for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.
After several tries, I did contact customer service. The agent I spoke to me told me that you are right, the "errors" don't change the amount of the tax owed or the things printed on the return. But they do prevent me from e-filing and I will have to manually click through every remaining "error" and change something in the row to show that I did "review" it. This is a serious programming bug. I am a computer programmer by the way. There's an error check on the "cost" field that if it's equal to "0" the Turbotax enduser (customer) has to review the row. This commonly happens for Calls that are purchased for "0", for example. What I want from you is to know how to register a complaint with the proper authorities at Turbotax in order to make sure this programming error is changed.