Did I get a question answered? NO. There is no way to get in contact with someone at TT. They need to add alive chat to the customer care of the program. The fix I used that allowed me to get my taxes e-filed was uninstall my TT program and reinstall it. That got the filing completed, but still was unable to print it. I saved it as a PDF file and printed it from there. Last year I used TT and right after I filed my computer crashed losing all my saved TT files. I thought it was a glitch in my Windows 10, but after this year's cluster ... I think it is a bug in TT.
