I completed my Turbo Tax for 2021. After finishing I called the help line to ask if my payment would be included with the efile and was to NO, the gentlemen then instructed me to go to the IRS website we which I did and talked me thru the Direct pay process. I received a confirmation # from the Direct Pay site.
Then on 3/1/22. needles to say when I checked my bank account on 3/2/22 the money was taken out TWICE.
I received no email or confirmation from Turbo tax relaying the had paid the tases.
As I have Paied g for the MAX service on Turbo Tax I have been trying for two days to get them to return the money. I do not feel I should be retrieving this money. Actually, if you thru to do duplicate payments with the IRS it need to be done by the sender.
