HelenC12
Expert Alumni

Get your taxes done using TurboTax

Do you have online access to your payroll account?

  • For example: if your payroll processor was ADP, you can access your W-2 online.

If all efforts to get your W-2 have been exhausted, you can create a substitute W-2. You won't be able to E-file it. You'll have to paper file and mail in your tax return. 

  1. Open your return and search for W-2. Select the Jump to link in the search results to get to the W-2 entry screen.
  2. Fill out your W-2 as best you can using the information from your last pay stub.
  3. Answer any questions until you get to the Let's check for uncommon situations screen.
  4. Check the box next to Didn't get a W-2 and select Continue.
  5. On the Let's check if you need a substitute W-2 screen, select Yes then Continue.
  6. Answer the follow-up questions. Select Print to download and print your IRS Form 4852.
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