Just for fun, here are some excerpts from a parallel discussion on TT’s handling of 2021 Form 1116 SchB going at on the bogleheads forum. Another poster, here, mentioned they’re mostly CPA’s.
» Fri Feb 25, 2022 5:21 pm
Dale_G wrote:
↑Fri Feb 25, 2022 5:08 pmCall me irritated. My 2021 tax return and that of a son who works overseas both have tax credit carry-overs. My 2020 tax return was filed on paper and it is still somewhere in the bowels of the IRS and is listed at not filed. It is unconscionable that TT can't get their act together. I have TT disks going back to at least 1995, but I am getting discouraged.
I sent an email to the CEO and left a voicemail on his alleged personal line. Others might choose to do the same.
Email
[email address removed]Telephone [phone number removed] (Direct)
Their automated response to the emails says I may reach them sooner by emailing to
[email address removed]
AND:
Intuit responded to my email. We'll see how the conversation goes.Hello Dale,
My name is Charly with Intuit's Office of the President. We received your email and I will be your personal advocate while we address your concerns.
I am arranging for a Tax Expert to contact you and with their assistance I strongly believe that we will be able to address any and all obstacles you are encountering. They can be available to reach out to you to work on your TurboTax concerns tomorrow if that works for you, otherwise we can arrange for a contact next week. Please just let us know when would be good and we will make the arrangements.
If you have any concerns regarding this matter you can reach me at
[email address removed]. If I am unavailable, one of my colleagues will be available to assist you. Thank you again for reaching out.
Respectfully,
Charly Lofgren
Sr. Specialist | Office of the President
intuit.com
Intuit Inc
