I am having the exact same "general error" message. Going to give it another day to see if this works since this is the first day they were supposed to have it available. From reading this thread, it's really disappointing that Intuit isn't properly looking into this.
As an IT professional with over 20 years in the business, this is 100% on intuit to fix and if they have restrictions with the API integration to Morgan Stanley, they need to call that out via a warning box or similar in the application. In this case, the thing just throws a non-helpful or informative error and I have no logs or anything I can look at to see what really is going on.
Let's sort this out guys. Let's communicate better. I've been a customer of TurboTax for almost 20 years, but that is seriously hanging in the balance at this point.
