Ginnyl I would reach out to the the 800 phone number before manually entering [phone number removed]. If you have the desktop download then request help this way through the Online tab at the top black options. You may be directed to https://turbotaxshare.intuit.com/ where a tech can actually look at your screen and assist you.
Definitely try these ways rather that inserting information from your previous years TT return.
Hope this helps
Peggy
